It is so difficult to find a trustworthy company to handle your mortgage refinancing as it is something so private and valuable, I've had so many phishing calls and spam emails that I was becoming very skeptical of finding a reliable company to handle my mortgage refinancing.

I wanted to take a moment to express my gratitude for the amazing efforts by Vincent Alvares from Platinum Mortgage team. From our first contact I felt the confidence and professionalism of their approach, they listened carefully to our concerns and goals and were transparent in ways they could make our lives easier. The full process went extremely smoothly and they promptly responded to any and all of our concerns, this even includes jumping through the hurdles which come along with living during a pandemic.

I can't say enough great things about this service not only during the refinancing process but even after the signing. It is such a pleasure to work with a company that not only invests in their staff but also their online programs which makes the user experience so much better with easy and fully supported online functions.


Thank you so much
Iosif and Ella Mershon

I had a great experience with Susan throughout my mortgage refinancing process. As expected, there were a few hiccups in the process, and Susan took care of everything in a very smooth manner.
I strongly recommend Susan for home loans

Susan was absolutely fantastic to work with. Do not go with one of the big online brokers. Call Susan, talk with her right away, and she'll have you an actionable quote asap. The application process was still on the web and incredibly easy to navigate. And we got a better deal than we were offered anywhere else. Closing was super easy and she was super responsive to our questions throughout the process. Very highly recommended.

Very professional refinance support by Vincent. Addressed all questions and guided through the process for quick closing. Recommend Platinum Mortgage and team for your home buying or refinancing.

Very professional refinance support by Vincent. Addressed all questions and guided through the process for quick closing. Recommend Platinum Mortgage and team for your home buying or refinancing.

I was introduced to the process by Vincent and then worked with Susan to get my loan, and I just can't say enough about how incredibly responsive they were and how simple and straightforward they made it. I am really grateful to have been referred to Vincent and would very highly recommend them.

No One Better!
Vinnie from Platinum Mortgage is what all who work in the service industry should strive to be - courteous, reliable, efficient, and knowledgeable. This is the 2nd time I have gone to him to help secure a mortgage and for the 2nd time I walk away thoroughly satisfied. As long as he's in the business, I won't go anywhere else. Do yourself the favor and avoid the headaches -- go to Vinnie for your mortgage needs!

EDIT: Just re-financed my mortgage through Vincent and Platinum Mortgage and COULD NOT BE HAPPIER. They made the process painless. Will most certainly be working with them again in the future!

No One Better!
Vinnie from Platinum Mortgage is what all who work in the service industry should strive to be - courteous, reliable, efficient, and knowledgeable. This is the 2nd time I have gone to him to help secure a mortgage and for the 2nd time I walk away thoroughly satisfied. As long as he's in the business, I won't go anywhere else. Do yourself the favor and avoid the headaches -- go to Vinnie for your mortgage needs!

EDIT: Just re-financed my mortgage through Vincent and Platinum Mortgage and COULD NOT BE HAPPIER. They made the process painless. Will most certainly be working with them again in the future!

Vincent and Platinum Mortgage are highly recommended
This was our 2nd time using Vincent and Platinum Mortgage. Vincent was excellent to work with and continued to help us through the process very quickly. He shopped the best rate for us and continued to keep us informed of what our best options were. He is very attentive and quick to respond. He remains focused and you are not just a number to him. He ensures you are aware of the process and what is needed and what to expect. I highly recommend working with Vincent!

Highly Recommend!
This was our 2nd experience with Platinum Mortgage! Vincent was responsive, easy to work with and took the time to explain things to us in a manner in which they were easy to understand. I can honestly say, our home buying & refinancing experiences were easy and not stressful. Thank you for everything and we highly recommend Platinum Mortgage!

Responsive, thorough and thoughtful
Vincent was excellent to work with. He helped us through the process very quickly and kept us on time for a short closing schedule. Everything was explained clearly and thoroughly, making for a very smooth process from beginning to end. He was very responsive and communicative throughout. I’d very much recommend working with Vincent!

Highly recommend
Vincent is a great person to work with. We have worked with him on several occasions. He was very efficient and timely and worked with us through our needs. He explained every single part of the process with us and was very patient with us!

Smooth from the get go
Vincent was very professional and helped me throughout the process, he did an outstanding job of explaining every part of the process to me in a way I could understand. Made the home buying experience less stressful! I would highly recommend Vincent for any of your mortgage needs.